Privacy Policy

This policy explains how MAS ("we", "us") collects, uses, stores and protects personal information when you visit our website, submit a form, request a quote, send details through a Facebook or Instagram lead form, or otherwise contact us.

Your name, business name and business type, email address, phone number, message content and any requirements relating to your website. Technical data (IP address, device and browser type, basic usage data) may be processed for security and to improve the site.

Through the form on our website, through Facebook or Instagram lead forms, by email or message, and when you request a quote or use our site.

• Responding to enquiries and requests.
• Contacting you about website design and maintenance services.
• Preparing quotes and delivering services.
• Communicating with you during a project.
• Improving our website, advertising and services.
• Keeping business records and meeting legal obligations.

We rely on your consent (when you submit a form), steps taken at your request before entering a contract, performance of a contract, and our legitimate interest in communicating with prospective clients.

We may share information with service providers that help us run the website, hosting, database, advertising, analytics and contact management, only as far as needed to deliver the service. We do not sell your personal information.

If you submit details through a Facebook or Instagram lead form, the information is collected via the Meta platform and passed to us so we can respond to your enquiry. Meta processes data separately under its own privacy policy.

Some technology, hosting, advertising or software providers may store or process data outside Australia. Where this happens we take reasonable steps to ensure the information is handled with appropriate safeguards.

We keep information only as long as needed for the purpose it was collected, for as long as our communication or business relationship continues, and within legal retention periods. After that it is deleted or anonymised.

We take reasonable technical and organisational measures to protect information from misuse, loss and unauthorised access. No transmission over the internet or storage system can be completely secure.

You may request access to, correction of, or deletion of your personal information, ask us to restrict or stop processing, object to processing, and withdraw consent at any time. Send your request to info@massales.uk.

If you believe we have mishandled your information, please contact us using the details below. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Our website may use cookies and similar technologies so the site works correctly, to understand how it is used, improve performance and measure advertising results. You can block cookies in your browser settings.

We may update this policy from time to time. The current version is published on this page with an updated date.

MAS
Email: info@massales.uk
Web: www.massales.uk/au